Welcome to the QuestionPoint Ask a Librarian service, a Web-based reference service that helps libraries deliver reference services via e-mail and chat. QuestionPoint is brought to you by your library. To chat with a librarian, complete the form below and click Chat. Another browser window opens for the chat session. Weekly Chat Schedule (U.S. Central Standard Time): Monday through Thursday, 8am to 8pm, Friday 8am to 5pm.